Shipping policy

Free tracked shipping across New Zealand

Every order ships free, with tracking, to any address in New Zealand.

Delivery times

We prepare your order in 1 to 3 business days and it is usually delivered 6 to 10 days after dispatch: about 7 to 13 days from order to door. You'll receive a tracking link by email as soon as it ships.

Orders are dispatched from our fulfilment partner's warehouse overseas. You won't be asked to pay any extra fees or duties on delivery.

Christmas

For delivery before Christmas, order by 8 December.

Late or missing parcels

If your order hasn't arrived 20 days after you placed it, contact us. We'll track it down and, if it's lost, send a replacement or refund you in full.